Search

Website Terms and Conditions

Welcome to the Acupuncture Medicine South Melbourne website. We promote acupuncture, Chinese herbal medicine, and adjunct therapies such as cupping, moxibustion, ear acupuncture, ear seeds, gua sha, and electroacupuncture. These terms and conditions govern your use of our website.

 

By accessing and using our website, you accept and agree to be bound by these terms and conditions. If you do not agree, you must not use our website.

 

Informational Purposes Only

The information on this website is provided for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. It is not a substitute for professional medical advice or treatment. Always seek the advice of your healthcare provider before making any health-related decisions.

 

Practitioner’s Qualifications

The information on this website is provided by a registered acupuncturist, herbalist, and dispenser with the Australian Health Practitioner Regulation Agency (Ahpra). The practitioner is licensed to practice acupuncture, Chinese herbal medicine, and adjunct therapies in Australia. Qualifications and license information are available upon request.

 

Not a Substitute for Medical Care

Acupuncture, Chinese herbal medicine, and adjunct therapies are complementary therapies and should not be used as a substitute for conventional medical care. Always consult your healthcare provider before using these therapies.

 

Liability

The practitioner and website owners make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

 

The practitioner and website owners are not liable for any damages or injuries resulting from the use of this website or the information provided. By using this website, you agree to indemnify and hold harmless the practitioner and website owners from any claims, damages, or losses arising from your use of this website or the information provided.

 

Third-Party Links

This website may contain links to third-party websites. The practitioner and website owners are not responsible for the content of these third-party websites or any damages or injuries resulting from their use. The inclusion of any links does not imply a recommendation or endorsement of the views expressed within them.

 

Copyright

The content on this website, including text, graphics, images, and logos, is the property of the practitioner and website owners and is protected by copyright law. You may not reproduce, distribute, or use any of the content without express written consent from the practitioner and website owners.

 

User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. You must not use our website in any way that causes or may cause damage or impairment of the website’s availability or accessibility.

 

Changes to Terms and Conditions

The practitioner and website owners reserve the right to change these terms and conditions at any time without prior notice. By continuing to use this website after changes have been made, you agree to be bound by the revised terms and conditions.

 

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

 

Disclaimer of Warranty

The practitioner and website owners make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

 

Limitation of Liability

The practitioner and website owners shall not be liable for any damages, including direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or any information, products, services, or related graphics on the website. In no event shall the practitioner and website owners be liable for any loss or damage arising from loss of data or profits arising out of or in connection with the use of this website.

 

Indemnification

You agree to indemnify and hold harmless the practitioner and website owners from any claims, damages, or losses arising from your use of this website or the information provided.

 

Entire Agreement

These terms and conditions constitute the entire agreement between you and the practitioner and website owners in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

If you have any questions or concerns about these terms and conditions, please contact us.

Privacy Policy

At Acupuncture Medicine South Melbourne, we are committed to protecting the privacy and confidentiality of our patients’ personal information in accordance with the Australian Privacy Principles (APPs) and relevant laws and regulations in Victoria, Australia. This Privacy Policy outlines the types of personal information we collect, how we use and disclose it, and the steps we take to safeguard it.

 

Collection of Personal Information

We collect personal information from our patients to provide healthcare services. This information may include:

  • Name, address, and contact information
  • Health history and current health status
  • Treatment plans and progress notes
  • Billing and insurance information

We collect personal information directly from our patients or their authorised representatives.

 

Use and Disclosure of Personal Information

We use personal information for the following purposes:

  • To provide healthcare services and treatment to our patients
  • To communicate with our patients regarding their treatment and healthcare needs
  • To bill and collect payment for services rendered
  • To comply with legal and regulatory requirements

 

We may disclose personal information for the following purposes:

  • To other healthcare providers involved in the patient’s care
  • To insurance companies for processing claims
  • To government agencies for legal and regulatory compliance
  • To third-party service providers assisting us with healthcare services, such as IT support and billing services

 

We will not sell, trade, or rent our patients’ personal information to third parties.

 

Protection of Personal Information

We take reasonable steps to protect our patients’ personal information from unauthorised access, use, or disclosure in accordance with the APPs and other relevant laws and regulations. This includes:

  • Storing electronic information on secure servers
  • Limiting access to personal information to authorised individuals
  • Implementing physical and technological safeguards to protect personal information

 

Access to Personal Information

Patients have the right to access their personal information held by Acupuncture Medicine South Melbourne in accordance with the APPs and relevant laws and regulations. If a patient wishes to access their personal information, they should make a request in writing to Acupuncture Medicine South Melbourne. We will respond to such requests within a reasonable timeframe and may charge a fee for providing access to personal information.

 

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law in accordance with the APPs and relevant laws and regulations.

 

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements in accordance with the APPs and relevant laws and regulations. We will notify our patients of any material changes to this Privacy Policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

  • Tel: 03 8681 2088
  • Email: info@acumed.com.au
  • Address: 235 Clarendon St., South Melbourne VIC3205